1. Introduction

Vibrant Verdant ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

Vibrant Verdant is the data controller for personal data processed through our services. You can contact our Data Protection Officer at [email protected] for any data protection inquiries.

3. Information We Collect

We collect the following types of personal data:

• Contact Information: Name, phone number, email address, postal address
• Project Information: Property details, landscaping preferences, project specifications
• Communication Records: Records of our communications with you
• Website Usage: IP address, browser information, pages visited (with consent)
• Photos: Property photos for design and documentation purposes (with consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To fulfill our landscaping services agreement
• Legitimate Interest: For business communications and service improvement
• Consent: For marketing communications and website analytics
• Legal Obligation: For tax, accounting, and legal compliance

5. How We Use Your Information

We use your personal data to:

• Provide landscaping and design services
• Communicate about your project and our services
• Process payments and manage contracts
• Send marketing communications (with your consent)
• Comply with legal and regulatory requirements
• Improve our services and website functionality

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Trusted partners who assist in delivering our services
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of business assets

We do not sell or rent your personal data to third parties for marketing purposes.

7. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Generally, we retain client data for 7 years after project completion for warranty and legal purposes.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal requirements)
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing for marketing purposes
• Withdrawal: Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure data transmission and storage
• Access controls and staff training
• Regular security assessments
• Incident response procedures

10. International Data Transfers

If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

11. Cookies and Website Analytics

Our website uses cookies and similar technologies. Please see our Cookie Policy for detailed information about our use of cookies.

12. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our website. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Data Protection Officer
Email: [email protected]
Phone: (555) 123-4567
Address: Vibrant Verdant, [Your Address]

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.